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Privacy Policy

Last updated: February 14, 2026

At Concept Power CRM, we take your privacy seriously. This policy describes how we collect and use your data.

1. Information We Collect

We collect information you provide directly to us, such as your name, email, mobile number, and business details when you register for an account.

2. Information from Third Parties

We may receive information about you from third-party sources, such as payment processors (JioPay) when a transaction is completed, or from public databases to verify business credentials and ensure compliance with regulatory requirements.

3. How We Use Information

• To provide, maintain, and improve our services.
• To process transactions and send related information.
• To send technical notices, updates, and support messages.
• To monitor usage and trends to enhance user experience.

4. Data Storage and Security

We use industry-standard security measures to protect your data:

• Encrypted Storage: Sensitive data is encrypted at rest and in transit using 256-bit AES encryption.
• Secure Infrastructure: Our servers are hosted in secure data centers with 24/7 monitoring and restricted physical access.
• Firewalls and Intrusion Detection: We use advanced firewalls and threat detection systems to prevent unauthorized access.
• Regular Audits: We conduct periodic security audits and vulnerability assessments to maintain the highest security standards.

5. Data Retention

We retain your personal and business data for as long as your account is active. If you choose to delete your account, we will purge your data from our active databases within 30 days, although some information may remain in encrypted backups for a limited period as required by law.

6. Sharing of Information

We do not sell your personal data. We may share data with service providers (like payment gateways) only to facilitate our services.

7. Your Rights

You have the right to access, correct, or delete your personal information stored on our platform through your profile settings or by contacting us.

8. Marketing Communications

We may occasionally send you emails about new features, updates, or promotional offers. You can opt-out of these communications at any time by clicking the "unsubscribe" link in the email or updating your notification preferences in your settings.

9. Children's Privacy

Our services are intended for business professionals and are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately.

10. Log Data and Analytics

To improve our platform, we automatically collect certain information when you visit our site, including your IP address, browser type, device information, and pages visited. This data is used solely for diagnostic and performance optimization purposes.

Contact Us

For any privacy-related queries, please reach out to support@conceptpowercrm.com.